General Pencil Co., Inc. - Pencil Makers in the USA Since 1889
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Store Policies

Questions
Email Sales@GeneralPencil.com
Call 650.369.4889 (8 am – 4:30 pm California Time)

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Carriers
We ship via USPS Priority Mail and/or UPS Ground


Shipping Point
Most online orders will ship from Redwood City, California, USA, otherwise it will ship from Jersey City, New Jersey, USA

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Handling Time
We aim to ship your order within 5 business days or less. On the occasion that it will take us longer than 5 business days to ship your order, we will let you know.
Image of American Flag, Handcrafted in the USA Since 1889, General Pencil Company, Inc. Jersey City, NJ USA
Order Cancellation
You may cancel your order any time prior to shipment.

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Returns & Exchanges
We want you to be happy and successful with our products. 
 
Imperfect Item?
We will replace it at no cost to you.
Call or Email us with your order number and we’ll make it right.
 
Received the wrong item?
We’ll send you the right one!
​Call or Email us with your order number and we’ll make it right.
 
Changed your mind/Not what you were expecting?
Within 30 days of receipt, we will gladly exchange it for something else, or refund you the original purchase price (less shipping) to the original purchase method within 10 business days of receiving your items. Call or Email us with your order number to arrange your exchange or return.


View our Privacy Policy here
Handcrafted with Pride in Jersey City, NJ Since 1889
Handcrafted with Pride in our Factory in Jersey City, New Jersey USA
General Pencil Company's art and craft pencils come to you from our factory in Jersey City, New Jersey. We believe in quality, tradition, value, and the fun of creating. We take pride in handcrafting quality pencils and artist materials using traditional methods passed down for six generations. Our history dates back to 1860 when Edward Weissenborn began the first pencil factory in the USA. In 1889, Edward and his son, Oscar A., began what is now General Pencil Company. Still family owned and operated, our goal is to create consistent, quality products in a sustainable manner for artists of all levels. We thank you for choosing our fine art and craft products for your creative talents and enjoyment


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